Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
"This is the best book I've ever read."
"I feel like I just had a butt whoopin'."
- Satisfi ed Customer
M. K. Leary was at one time a server. During this miserable period of her life she wrote a how-to guide on something that seemed to go beyond the common sense of people. "How to Eat at a Restaurant" was her attempt to make the world a better place. She believes whole-heartedly that going out to eat should be licensed only to those people who have read this book.
In clear, easy-to-grasp language, the author covers many of the topics that you will need to know in order to launch and run a successful business venture.
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